Where do you ship?
We currently ship to the continental 48 states. No international shipping — yet!
How much is shipping?
Orders above $99 include free shipping! Anything below is a flat $9.90 for the entire order (so make sure you order more bottles!).
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay and all of that other good stuff (if checking out from your mobile device).
When will I receive my order?
We begin packing orders on the same or next business day, Monday-Friday. Depending on your location, your package should arrive within 5-7 business days from the order date. Orders placed on Fridays will ship the following week (so we can spend some time with our family outside the warehouse!).
Can I return my order?
If your order arrived incorrect and is unconsumed and unopened, we will work with you to get a replacement or refund. Just let us know within 30 days from when you receive the product. Shoot us a note with your order number and reason for return, and we’ll start the process — firstname.lastname@example.org. Please note, we cannot accept returns or process refunds of opened bottles.
What if my order was damaged?
We do our best to package the delicate glass bottles safely, but sometimes the bottles break in transit. In the rare event that they do, please take pictures and send us a photo within two days of receiving the product to email@example.com. Provide your order number, explain how the items arrived, and include the photos so we can process a claim with the carrier and provide a replacement or refund.